Important Information

Order Process:

• We only accept orders via WhatsApp at the moment, as our payment gateway is still being integrated. Please send us a message on WhatsApp to place your order.

Payment Methods:

• NO (COD)❌️
  We do not accept Cash on Delivery. Payments must be made via Bank Deposit or Online Transfer only.

Refund Policy:

• No Refunds After Payment❌️
  Once the payment is completed, we cannot process refunds. Please ensure that you have confirmed your items and are fully satisfied with your order before making payment. We highly encourage you to check the availability of your items before confirming the order.

Product Availability:

• Please review the items and prices through our WhatsApp Catalogue before placing your order. We offer a variety of products, and you can contact us for any queries about specific items or details.

Shipping Charges:

• For packages weighing up to 1kg, the Courier Charges are LKR [450]. For every additional kilogram, an extra LKR [100] will be charged.

• Please note that shipping costs are calculated based on the total weight of the package.

Processing Time for Handmade Items:

• Some of our products are handmade, and depending on the complexity, they may take 4-7 days for successful completion. If the items are in stock, they can be shipped out immediately, but please allow additional time for handmade items.

Agreement:

• By proceeding with your order, you are agreeing to the terms mentioned above. Please make sure you fully understand the terms before making payment or contacting us.

If you agree to these conditions and are ready to proceed, feel free to reach out to us!

Terms and Conditions

These terms and conditions outline the rules and regulations for using our website, located at https://fioratreasures.com. By accessing our website, we assume you accept these terms. Please discontinue use if you disagree with any part of them.

Cookies:

Our website uses cookies to enhance your experience. By accessing Fiora Treasures, you agree to our use of essential cookies, which help us operate the website smoothly. You may accept or decline optional cookies, though some cookies are necessary for essential functions.

Intellectual Property Rights:

Unless specified otherwise, Fiora Treasures owns the intellectual property rights for all materials on this site. These are reserved for personal use. You must not republish, sell, rent, reproduce, duplicate, or redistribute any material without permission.

Content Liability:

We are not liable for content that appears on third-party websites linking to Fiora Treasures. Please ensure links to our site are appropriate and lawful.

Disclaimer:

We strive to keep our website information accurate but do not guarantee its completeness. By using Fiora Treasures, you agree that we are not liable for any loss or damage arising from the use of our site, provided free of charge, to the maximum extent allowed by law.